Dear NAMC Family:
With COVID-19 in the forefront of everyone's minds, we would like to update you on
measures that we are taking to help keep us all (two-legged and four-legged) healthy
and cared for.
As safety is our top priority, Northridge Animal Medical Center is strongly
recommending that clients not attend their pets' appointments and adhere to our new
Drop-Off Policy.
For drop-off, please call us as you are arriving in our rear parking lot and an attendant
will take your pet in for you. For pick-up, please arrive five minutes prior to the end of
your pet's appointment or at the time specified by our team, pick up at our rear
entrance and an attendant will bring your pet to your car. Of course you may also wait
for us to finish our evaluation and call you with our findings and treatment plans.
Our phone number is (818) 886-1216.
Please specify your concerns and share updates about your pet on the Drop-Off Form
provided. You can also email us with your pet’s concerns. Updates following treatment
will be emailed to you or shared over the phone. We also may email you images or
videos as a visual aid when needed or required.
In addition to the above logistical changes, we have already implemented enhanced
sanitation measures within the building, including:
- Additional hand sanitizing stations throughout facility
- Disinfection of facility several times daily
- Educating employees on best practices to avoid spread of pathogens
COVID-19 IS NOT TRANSMITTED THROUGH PETS,
SO LET'S KEEP GIVING THEM LOVE AND KEEPING THEM HEALTHY.
We appreciate you so much. Thank you for bearing with us as we move forward.
Lots of well wishes,
Dr. Frank Marco and the Northridge Animal Medical Center Team
